Warranty, Replacement & Installation

5-Year Warranty

Each fan carries a 5-year warranty on the BLDC motor - more than twice the cover most brands offer. The warranty protects against manufacturing defects in the motor and electronics under normal household use.

• Covers the BLDC motor and on-board electronics against manufacturing defects.
• Valid from the date of delivery shown on your order.
• To raise a claim, message us on WhatsApp or email with your order number.

Replacement Policy

If a fan arrives damaged in transit or has a manufacturing defect, we will replace it. Please report it within 7 days of delivery with the unit unused and in its original packaging.

• Share a photo or short video of the issue along with your order number.
• Approved replacements are dispatched at no extra cost.

Installation

Every fan ships with a downrod, canopy set, mounting hardware, a remote (on RF models) and an instruction manual. We recommend installation by a qualified electrician for safe, rattle-free performance.